Privacy Policy

Privacy Policy- Cordial Leora

Effective Date: 17 June 2026
Last Updated: 17 June 2026

Cordial Leora is a residential project by Cordial Properties, located at Upper Meridian Road, Kuravankonam, Kowdiar, Thiruvananthapuram, Kerala. This Privacy Policy explains how we collect, use, store, and protect the personal information you share with us through this website (cordialproperty.com/cordial-leora/).

By visiting our website or submitting an enquiry, you agree to the practices described in this policy. We encourage you to read it carefully.

1. Information We Collect

When you interact with the Cordial Leora website, we may collect the following types of personal information:

Information you provide directly:

  • Full name
  • Mobile number / phone number
  • Email address (where provided)
  • Enquiry type and message content submitted through contact or site-visit booking forms

Information collected automatically:

  • Browser type and version
  • Device type and operating system
  • IP address and approximate geographic location
  • Pages visited, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies

We do not collect sensitive personal data such as financial account details, government ID numbers, or health information through this website.

2. How We Use Your Information

The information we collect is used solely for legitimate business purposes related to your interest in Cordial Leora:

  • To respond to your enquiries about the project
  • To schedule and confirm site visits
  • To share project updates, floor plan details, pricing, and offers relevant to your enquiry
  • To process and manage your booking or registration of interest
  • To send you communications you have requested (via phone, SMS, WhatsApp, or email)
  • To improve our website experience and understand visitor behaviour
  • To comply with legal and regulatory obligations under applicable Indian law

We do not use your data for automated decision-making or profiling.

3. WhatsApp and Phone Communications

When you submit your phone number through our website forms, you consent to being contacted by our sales team via phone call, SMS, or WhatsApp at the number provided. We use WhatsApp as a primary communication channel for project updates and site visit confirmations. You may opt out of WhatsApp communications at any time by informing our team directly.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and gather analytics data. These include:

  • Essential cookies — required for the website to function correctly
  • Analytics cookies — used via tools such as Google Analytics to understand how visitors use our site
  • Marketing cookies — used via Google Ads and Meta (Facebook/Instagram) to serve relevant advertisements to users who have visited our website

You may control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of this website.

5. Google Ads and Meta Advertising

We use Google Ads and Meta Ads (Facebook and Instagram) to promote Cordial Leora to prospective home buyers. These platforms may use cookies, pixels, and device identifiers to show you relevant ads on their networks based on your visit to our website. Information shared with these platforms is governed by Google’s and Meta’s respective privacy policies. We do not share your enquiry details directly with these advertising platforms.

6. Sharing of Your Information

We respect your privacy and do not sell or rent your personal information to third parties. We may share your data only in the following limited circumstances:

  • With our authorised sales and marketing partners engaged to assist with Cordial Leora sales, under strict confidentiality obligations
  • With technology service providers (such as web hosting, CRM, email services) who process data on our behalf
  • With regulatory authorities if required by law — for example, under the Real Estate (Regulation and Development) Act, 2016 (RERA) or as directed by a court or government body

All third parties with whom we share data are required to handle it in accordance with applicable data protection laws.

7. RERA Compliance

Cordial Leora is a RERA-registered project (K-RERA/PRJ/TVM/215/2024) under the Kerala Real Estate Regulatory Authority. Project-related information including registration details is publicly available at rera.kerala.gov.in. We are committed to transparency and full compliance with RERA guidelines in all our communications and data practices.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you do not proceed with a purchase, we typically retain your enquiry data for up to 3 years for follow-up and legal compliance purposes. You may request deletion of your data at any time (see Section 10).

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. Our website is served over HTTPS to ensure secure data transmission. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

You have the following rights with respect to your personal data:

  • Right to access — request a copy of the personal data we hold about you
  • Right to correction — request correction of inaccurate or incomplete information
  • Right to deletion — request that we delete your personal data, subject to any legal retention obligations
  • Right to withdraw consent — withdraw consent to receive marketing communications at any time
  • Right to object — object to specific uses of your data

To exercise any of these rights, please contact us at the details provided in Section 12.

11. Children’s Privacy

This website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data through our website, please contact us and we will take steps to remove such information promptly.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your information has been handled, please reach out to us:

Cordial Properties
Kuravankonam, Kowdiar, Thiruvananthapuram, Kerala
📧 marketing@cordialproperty.com
📞 +91 9567200777 | 7736835777 | 7736407773

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised policy will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

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